Privacy policy

 

Welcome to **Aurevynn — Time, Designed Beautifully.**

At Aurevynn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our wall clocks, place an order, or contact us.

## 1. Information We Collect

We may collect the following information when you use our website or purchase our products:

**Personal Information**
- Full name
- Email address
- Phone number
- Shipping and billing address
- Information you provide when contacting customer support

**Order Information**

We may collect details about your purchases, the wall clocks you order, your order history, delivery preferences, and order status.

**Payment Information**

Payment information may be processed by third-party payment providers, depending on the payment method selected at checkout. We do not ask customers to share confidential banking passwords, PINs, or one-time passwords (OTPs) with us.

**Technical Information**

When you browse our website, we may collect technical information such as your IP address, browser type, device information, pages visited, and interactions with our website, subject to applicable law and your privacy settings.

## 2. How We Use Your Information

We may use your information to:

- Process and fulfill your orders.
- Arrange shipping and delivery of your wall clocks.
- Confirm orders and provide delivery updates.
- Respond to questions and customer support requests.
- Handle eligible cancellations, returns, and refunds.
- Improve our website, products, and shopping experience.
- Detect and prevent fraud or unauthorized activity.
- Send promotional messages where permitted by law and, when required, with your consent.
- Meet applicable legal and regulatory obligations.

## 3. Sharing Your Information

**Aurevynn does not sell your personal information to third parties.**

We may share relevant information with trusted service providers when necessary to operate our store, including: