Shipping policy

 

Welcome to **Aurevynn — Time, Designed Beautifully.**

At Aurevynn, we are committed to delivering your favorite wall clocks safely and efficiently. This Shipping Policy explains how we process, ship, and deliver your orders.

## 1. Order Processing Time

Orders are typically processed within **1–2 business days** after they are placed.

During this time, we verify order details, prepare your wall clock, and arrange shipment.

Please note that order processing may take longer during holidays, promotional events, or periods of unusually high order volume.

## 2. Shipping and Delivery Time

Our estimated delivery time is **3–6 business days** after your order has been processed and dispatched.

Delivery times may vary depending on your location, courier service, weather conditions, and other circumstances beyond our control.

These timeframes are estimates and are not guaranteed delivery dates.

## 3. Shipping Destinations

Aurevynn ships to locations supported by our available shipping services.

Please enter your complete shipping address at checkout to confirm whether delivery is available to your area. If you are unsure whether we deliver to your location, contact our customer support team before placing your order.

## 4. Shipping Fees

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping fees may vary depending on your delivery location, order details, and available shipping options.

If free shipping promotions are available, their applicable conditions will be displayed on our website.

## 5. Order Confirmation and Tracking

After placing your order, you may receive an order confirmation through your provided contact details.

Once your order has been dispatched, tracking information may be provided if supported by our shipping carrier. You can use the tracking details to follow your shipment's progress.

## 6. Delivery Information

Customers are responsible for providing accurate and complete shipping information, including their name, address, and contact number.

Aurevynn cannot guarantee successful delivery when incorrect or incomplete information is provided. If you notice an error in your shipping details, contact us as soon as possible.

We will do our best to help, although changes may not be possible once an order has been dispatched.

## 7. Delayed or Missing Orders

Although we aim to meet our estimated delivery times, delays can occasionally occur because of courier issues, weather, public holidays, or other unexpected circumstances.

If your order has not arrived within the estimated delivery period, please contact our support team with your order number so we can assist you.

## 8. Damaged Packages

We take reasonable care when preparing orders for shipment. However, if your wall clock arrives damaged, please contact us promptly.

Please include your order number and clear photographs of the damaged product and packaging, where possible. Our team will review your request and guide you through the next steps under our Return & Refund Policy.

## 9. Contact Us

If you have questions about shipping, delivery times, or an existing order, please contact us:

**Store Name:** Aurevynn  
**Email:** support@aurevynn.com  
**Phone:** +1 435-529-7741  
**Address:** 93 N State St, Salina, UT 84654, United States  
**Website:** aurevynn.com

Thank you for choosing Aurevynn. We appreciate your trust and look forward to bringing timeless style to your space.

**Aurevynn — Time, Designed Beautifully.**