Terms of service
Welcome to **Aurevynn — Time, Designed Beautifully.**
These Terms & Conditions govern your use of the Aurevynn website and your purchase of our wall clocks and related products. By accessing our website or placing an order, you agree to these terms. Please read them carefully before using our services.
## 1. About Aurevynn
Aurevynn is an online store offering wall clocks designed to complement modern homes, offices, and interior spaces.
**Business Name:** Aurevynn
**Email:** support@aurevynn.com
**Phone:** +1 435-529-7741
**Address:** 93 N State St, Salina, UT 84654, United States
**Website:** aurevynn.com
In these terms, “we,” “us,” and “our” refer to Aurevynn. “You” and “your” refer to visitors and customers who use our website.
## 2. Use of Our Website
By using our website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Avoid fraudulent purchases, unauthorized activities, or attempts to disrupt our website.
- Not copy, reproduce, distribute, or commercially exploit our website content without permission.
We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our business, customers, or services, subject to applicable law.
## 3. Products and Descriptions
We make reasonable efforts to display accurate product images, descriptions, dimensions, and specifications for our wall clocks.
However, slight variations in color, appearance, or finish may occur due to lighting, photography, device displays, or manufacturing differences.
Please review the product description and specifications carefully before placing your order. If you have questions about a product, contact us before purchasing.
## 4. Prices and Product Availability
Product prices are displayed on our website in the currency indicated at checkout. Applicable shipping charges, taxes, and other fees will be disclosed where required before you complete your purchase.
We reserve the right to change prices, product descriptions, and availability at any time. Such changes will not affect an order that has already been accepted, except where correction or cancellation is necessary because of a genuine pricing, listing, or availability error, subject to applicable law.
If a product becomes unavailable after you place an order, we will contact you regarding the available options, which may include cancellation and a refund for any amount paid.
## 5. Orders and Order Acceptance
When you place an order, you are submitting a request to purchase the selected products.
An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted or dispatched.
We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, inaccurate pricing, product unavailability, or an inability to verify order details.
If you have already paid for an order that we cancel, any applicable refund will be handled in accordance with our Refund and Return Policy and applicable law.
## 6. Payments
We offer the payment methods displayed at checkout. Depending on availability, these may include Cash on Delivery (COD) and online payment options.
You agree to provide accurate information necessary to complete your purchase. Prepaid orders may be processed after payment has been successfully verified.
For Cash on Delivery orders, payment is due upon delivery in accordance with the available delivery arrangements.
We do not ask customers to disclose confidential banking passwords, card PINs, or one-time passwords (OTPs) through unsolicited messages.
## 7. Shipping and Delivery
We aim to process and deliver orders within the estimated timeframes provided at checkout or through order updates. Actual delivery times may vary depending on the delivery location, courier service, product availability, weather, and other circumstances beyond our reasonable control.
Customers are responsible for providing an accurate and complete shipping address and valid contact information.
If a delivery is delayed, unsuccessful, or returned because of incorrect address details or repeated unsuccessful delivery attempts, please contact us to discuss the available options.
Nothing in these terms excludes any delivery or consumer rights that cannot lawfully be excluded.
## 8. Cancellations, Returns, and Refunds
Order cancellations, returns, exchanges, and refunds are governed by our separate **Refund and Return Policy**, which should be read alongside these terms.
If your wall clock arrives damaged, defective, or incorrect, please contact us promptly and provide your order number and relevant photographs where possible.
Nothing in our policies is intended to limit any mandatory consumer rights that apply to your purchase.
## 9. Product Care and Responsibility
Customers are responsible for using and maintaining their wall clocks according to any instructions supplied with the product.
Where applicable, use the recommended batteries, keep products away from excessive moisture, and follow appropriate installation instructions.
Do not attempt unsafe installation or use a product in a manner inconsistent with its intended purpose. Contact us if you need clarification about a product's specifications or care instructions.
## 10. Intellectual Property
All website content, including text, product descriptions, logos, graphics, design elements, and other materials owned by or licensed to Aurevynn, is protected by applicable intellectual property laws.
You may view and use our website for personal, non-commercial shopping purposes. You may not reproduce, modify, distribute, or commercially use our protected content without prior written permission, except where permitted by law.
## 11. Limitation of Liability
To the extent permitted by applicable law, Aurevynn will not be responsible for indirect or consequential losses arising from the use of our website or products.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights and liability that cannot legally be excluded.
Our responsibility for a particular order or product will be determined in accordance with applicable law and the relevant circumstances.
## 12. Privacy
Your use of our website is also subject to our **Privacy Policy**, which explains how we collect, use, and protect personal information.
By placing an order, you acknowledge that relevant information may be processed as described in that policy and as permitted by applicable law.
## 13. Third-Party Services and Links
Our website may use third-party services, including payment processors, courier companies, website providers, and external websites.
Third-party services may operate under their own terms and privacy policies. Aurevynn is not responsible for the content or practices of third-party websites that we do not control.
## 14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our products, business operations, website features, or legal requirements.
Updated terms will be posted on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.
## 15. Governing Law
These Terms & Conditions are subject to applicable laws and regulations. Any dispute will be handled in accordance with the laws and jurisdiction that legally apply to the transaction, including any mandatory consumer protection laws.
Nothing in this section removes rights that consumers may have under mandatory applicable law.
## 16. Contact Us
If you have any questions about these Terms & Conditions, your order, or our products, please contact us:
**Aurevynn**
**Email:** support@aurevynn.com
**Phone:** +1 435-529-7741
**Address:** 93 N State St, Salina, UT 84654, United States
**Website:** aurevynn.com
Thank you for choosing Aurevynn.
**Aurevynn — Time, Designed Beautifully.**